【1.Can I use a third-party strap?】
It is not recommended, as it may affect GPS reception.
【2.How to enable GPS during exercise?】
Turn on outdoor sports modes such as "Outdoor Running" or "Hiking", and GPS will activate automatically. A green steady "GNSS" icon at the top of the screen indicates successful positioning; if the icon is flashing or gray, positioning is incomplete, so please wait in an open area.
【3.How to use the offline map function?】
The offline map function is designed to ensure your safety during outdoor activities like hiking or forest exploration – it helps you retrace your route to return safely.
To use it: Select "Maps" in the watch's function menu. The system will automatically locate (takes about 30 seconds to 4 minutes, depending on GPS signal strength). A "GNSS" icon means positioning is in progress; a compass icon means positioning is successful and you can start using it to retrace your path.
Note: It is NOT for navigation like a smartphone. Only works outdoors; unavailable where there is no GPS signal.
【4. Why isn't the map or navigation function working?】
Ensure you are outdoors with successful GPS positioning (compass icon displayed), have downloaded offline map data for the required area, and are not using third-party metal or magnetic accessories that may interfere with the signal.
【5.What if positioning takes too long?】
Go to an open area away from tall buildings, power lines, etc. Keep the watch facing up and wait for the GNSS icon to turn from gray to green. The first positioning may be slow, but subsequent uses will be faster.
【6.How to connect the watch to a phone?】
Download and install the AGM Nexus APP on your phone (via app stores or by scanning the QR code in the manual). Enable Bluetooth, select "Add Device" in the APP, and follow the prompts to pair. After pairing, you can view health data and set notifications in the APP.
【7.Which phone systems are supported?】
Android 5.0 and above, iOS 12.0 and above. Note: For iOS, notification permissions need to be authorized separately; otherwise, the watch may not receive calls or messages.
【8.Can the watch answer calls?】
Yes. When connected to a phone via Bluetooth, you can answer, reject calls, and make calls by syncing contacts through the APP.
